Training Payment and Cancellation Policies

Registration is tentative until payment is received.

Payment by Check

Checks should be made payable to Hazard Management Services Training and mailed to:

Hazard Management Services Training
Attn: Accounts Receivable
21228 Cabot Blvd.
Hayward, CA 94545

Please include the name of the course and the person registered for it with your check.

We request that you mail checks to arrive in our office at least one week before a course begins. If you need to make special payment arrangements (e.g. bring a check with you to the first day of class), please send us an email using the form below.

Payment by Credit Card

Payment with Visa, MasterCard, or American Express can be made online with your registration, or by phone. For telephone credit card payments, please call one of the numbers below during regular business hours. The best times to reach people at these numbers are between 8:00 a.m. and 3:00 p.m. Monday-Friday.

Laura Boytz, Training Coordinator (510) 330-3780

Accounts receivable (510) 266-4600

Transfer and Cancellation Policies

If you need to cancel or reschedule your training, please contact us as soon as possible and we will do our best to help. If you cancel at least one week before the beginning of the class, we will transfer your full registration payment to a later class, or refund your payment minus a $10 cancellation processing fee.

If you cancel less than a week before the beginning of class, we may need to collect a late cancellation fee ($20 for single day classes; $50 for multiple day classes) to cover incurred costs. However, we understand the multiple circumstances that may lead to a cancellation, and will do our best to meet your needs without extra charges if at all possible. Please call Laura at (510) 330-3780 or email using the form below, and let us know how we can help!

There may be times when Hazard Management Services, Inc. has to cancel or reschedule a course. We make every effort to prevent this, but if it should happen, we will notify you at least 48 hours in advance and refund your full registration fee. We can’t be responsible for costs to you other than our registration fees. Please allow for the possibility of cancellation when you make travel plans in advance.

For any further billing inquiries, please contact us or give us a call at 800-677-1483.